On Hold Messages – Turning Silence into Sales

Make the most of on hold wait times, engage clients, reduce hang-up rates and communicate your message in a powerful, entertaining way.

Professionally scripted and recorded messages can help increase sales and keep your customers hanging on the line. Promote special offers and deals, educate listeners about products & services, provide customers with interesting & useful information! Easy to install and easy to manage, audio marketing is an impactful marketing solution that fits any budget and can easily communicate valuable messages to your customers.

Increase Sales

Enhance Your Image

Inform & Entertain Callers

Getting Started is Easy!


Our experts will help you decide on a program best suited to your particular business & desired marketing goals.

Create & Approve Script

Send us some information about your business and our talented team of creative writers will take care of the rest. Your professionally written script will be sent to you for final approval.

Produce Audio File

Your professionally written script will be expertly voiced & mixed with fully licensed music – produced with broadcast quality recording techniques.

Deliver Playback Equipment

Your custom audio production will be sent to your location pre-loaded onto digital playback machine, ready to hook up to your phone system.

A Few Facts About
ADTEL On-Hold Messaging


88% Callers Preferred On Hold Messages.

Survey results found that 88% of callers preferred hearing on hold messages to other hold options such as silence or beeps.  – MaxiMarketing


Silence Results in a 60% Caller Hang Up Rate.

Recent surveys reported that the absence of sound or music during hold time results in an astonishing 60% caller hang up rate within the first 60 seconds. – Inbound/Outbound


Callers stay on the line 25% longer.

Callers stay on the line up to 25% longer when provided with on hold messaging versus ‘dead air’ or background music and up to 17% longer than the radio. – Infomax Inc.


20% Made Purchases Based on an On Hold Offer.

Roughly 20% of people surveyed have made purchases based on an on hold offer they heard while waiting on hold. – MaxiMarketing

Satisfied Clients


Are you ready to deliver the right message to the right audience at the right time?

Interested in Learning More?