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Once clients have taken the time to call your location, it is important to keep them on the line and focused on your business. We believe that professional on-hold messaging is a great way to let your callers know about all of your different products and services, relieve customer tensions, and put  “on-hold time” to productive use.

That phone call may be a customer’s first contact with your business. Why waste time on a captive audience with “Dead Air” or risk advertising your competitor with the radio when you can use ADTEL’s custom on hold marketing solutions to create a lasting positive impression?

Our ADTEL Customized Audio On-Hold Productions consist of between six and 10 professionally written 15-second messages about your business. We offer unlimited production update schedules and are confident your specific messaging requirements can be met.

SERVICE INCLUDES:
Creative scripts and copywriting. Update notices & creative support. Professional voice talent. Broadcast quality recording and mixing. Music licensing and releases. Use and maintenance of digital playback equipment (where applicable). Notarized copies of scripts for clients requiring proof of performance when utilizing supplier marketing allowances.
OPTIONS:
4 Minute On Hold Audio Productions with up to 6 Messages OR 8 Minute On Hold Audio Productions with up to 10 Messages
  • Subscription Selection

  • *** Further subscription options should open once a PAC has been selected. This isn't working currently due to a conflict. ***
  • Two eight-minute productions annually, both supplied at the onset of service. You select up to 10 pre-written courtesy messages with your choice of music style.
  • 12 productions annually (music-only), each eight-minutes in length. Select from a wide variety of music categories.
  • Amusing anecdotes and fantastic facts. 12 productions annually, each eight-minutes in length. Eight to 10 professionally written and voiced messages on each. Please select one of the monthly or annual billing payment options. Save more by paying annually!
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  • Voice Over Artists

  • Please choose your preferred male or female voice artist from the names below. To listen to samples, please visit On-Hold Messaging Voice Samples page.
  • Music Styles & Descriptions

  • Please choose your preferred music style from the following categories. To hear the different music samples, please visit ADTEL's Music Samples page.
  • Phone System Info

  • Contact Info

    1. ADTEL® agrees to supply telephone hold audio production services through the ADTEL® Marketing Centre in Edmonton, at the Subscriber's Premises, and Subscriber hereby accepts such services as made available and as may from time to time be constituted.
    2. ADTEL® agrees to furnish and maintain the necessary playback equipment ("Equipment") for telephone hold audio productions at the Premises. Subscriber agrees to use the Equipment only for the ADTEL® telephone hold service and nothing else.
    3. The Subscriber agrees to accept the following ADTEL® services through the ADTEL® Marketing Centre in Edmonton, for the term of this agreement, which shall be for a minimum of 36 months from the date service commences, and will continue thereafter for like periods, subject to cancellation by Subscriber at end of any such term, provided notice in writing is given at least 60 days prior to end of current term.
    4. Subscriber will be supplied with ADTEL®'s ECONOPAC telephone hold audio service, comprising up to 2 audio productions, annually, specially prepared for the Subscriber for playback via Subscriber's telephone hold at the designated Premises (rates are subject to change without notice).
      NOTE: All payments to: ADTEL® INC. 11630 Kingsway Avenue NW Edmonton, Alberta T5G 0X5
    5. Each audio promotional program will include up to 10 pre-selected courtesy messages and be 8 minutes in length. ADTEL® will provide reasonably necessary creative talent and voice talent, where applicable.
    6. Services shall commence within a thirty-day period of the date of this agreement.
  • Taxes extra where applicable. Technical support extra where applicable.
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