Professional Multi-Language Voice Prompts & Recordings
Now, you’re speaking their language!
When it comes to customer calls, a familiar voice can make a world of difference. But what if you’re halfway around the world? Leave it to us. ADTEL On-Hold Messaging provides businesses with voices that sound native to that part of the world, so no matter where you’re headquartered, you sound like you’re already part of the community. Accents, languages, dialects, we guarantee customers hear authentic voices that break down language barriers and establish local market credibility. When it comes to business, speak to as many customers as possible.
ADTEL and our partners have the capability and expertise to provide professional recordings for a wide variety of applications and equipment. Whether you need phrases for your Interactive Voice Response (IVR), full menus for your voicemail, or simple Automatic Call Distribution (ACD) greetings, are all produced and mastered in our professional state-of-the-art recording studios and are optimized for exceptionally smooth playback over any phone system. Delivered to you “ready-to-use”, in your required audio format AND with your unique filenames at no extra cost! ADTEL On-Hold Messaging truly offers the best in IVR voice recording.
The Studio Process
Simply provide us with the messages or phrases you want to be recorded along with the format requirements, and we can start a recording session. Messages for a variety of different applications and equipment can be combined in one recording session.
For remote access, we will need a phone number to access the equipment, passwords, access codes, as well as the command keys for changing the messages. For sound files, we’ll need to know the make and model of the equipment your messages are being loaded into and the sound file properties. If you aren’t quite sure of your format requirements, please give us a call and we’d be happy to help you.
Our professional voice talents are recorded in high-resolution audio, using professional quality microphones to obtain the best possible sound quality and clarity at the source. Each file is meticulously hand-edited by our professional engineers. Noises and breaths are removed and all pauses, including the head and tail of each file, are manually adjusted for smooth playback.
We then compress and normalize each file, with a specialized process that we have developed through years of experience, to produce prompts that have a consistent volume at all times. This is especially important for system prompts such as dates and numbers sets. Also for clients who require future additions or changes to their system that demand uniformity with their existing prompts.
The last step in achieving top-notch prompts is the audio file format conversion. Over the years, ADTEL On-Hold Messaging has developed a unique and elaborate process that produces outstanding results. We can convert your audio to just about any format that is optimal for your system.
Our voice recordings really do sound amazing over any phone system, whether yours is a hardware PBX, VOIP or Virtual PBX.
With our extensive roster of professional voice talent to choose from, you’re sure to find the perfect voice for your production. We offer voice over recordings in most international languages and can also provide multi-talent and multi-lingual voice-over productions.